Technical Support Information

If you are experiencing problems using our software or converting PCL, please fill out our Technical Support Form.

FREE Tech Support: Technical Support Form

To expedite your request remember to always run TechSupport.exe and send a small ZIP file including a complete description of your application, workflow, text extraction, indexing and application requirements.

If you have any problems submitting your support request, please send an email including your zipped PCL file and supporting documents to info@pagetech.com.


PCL Product Documentation & Information

PCL Products / Description        Web Help
Standard License Agreement
License Agreement For All Products		 LIC8.7
PCL Troubleshooting Guide
Guidelines on PCL Compatibility Issues 		PCLDEBUG
Introduction to PageTech Tools
Index For All Web Help Documents 		Tools Intro
PCLWorks Program
GUI-Only Program Guides		 GUI User Guide


PCLTool SDK Custom Configurations:       Web Help
Option I - Custom API Access
For Applications Requiring Custom Code		 API Manual
Option II - PCLView/ PCLPrint
Native PCL View or Print Only Applications		 GUI Manual
Option III - PCLXForm
PCL2PDF and JPEG/TIFF 2PDF		 Program Guide
Option IV - PCLXForm
PCL2Any Non-PDF Formats, with No Scripting		 Program Guide
Option V - PCLXForm
PCL2All Formats with Full Scripting		 Program Guide
Port Monitor for PCL Capture
Included with all SDK Options		 Ref Manual
HotDir - Directory Monitoring & Capture Utility
Included with all SDK Options		 Ref Manual
Text Extraction Guide
Included with all SDK Options		 Ref Manual


PCLTool SDK / PCLWorks Release Notes             PDF
PCLTool / PCLWorks Release Note v8.30 PTRelnot


Utilities Description       Web Help
PCLCodes.exe Windows converts HP PCL into readable ASCII for troubleshooting and learning HP PCL escape codes. Included in PCLWorks Pgm. and PCLTool SDK.
PCLCodes.com Microsoft Web Service for professional PCL Developers to convert their PCL into readable text for analysis and debugging.
PCLSplit.exe Splits PCL files into individual pages or smaller subsets through various methods of locating pages, extracting and normalizing the output. Included in PCLWorks Pgm. and PCLTool SDK.
Filter.exe Search and Replace Utility that can also optimize files that repeatedly download the same fonts, or scramble text for third party analysis to eliminate non-disclosure agreements.


FAQ / General PCL Information
PCL Info: HP PCL
Print Driver Info: Driver Overview
PCL Forum: HP PCL Yahoo Group
Why JBIG2?
Why PDF/A?